Brick and mortar call centers are slowly becoming a thing of the past.
Not only can employers reduce expenses by no longer having to lease buildings and buy equipment, workers can also benefit from a more enjoyable work environment.
The virtual call center jobs listed on this page include customer service, sales, tech support, and help desk roles.
To flourish in this job field, you’ll need access to the following equipment:
- high speed internet connection
- a reasonably new computer (some jobs require better technical specs than others)
- landline or VOIP phone connection with a headset (some jobs will provide these, others will require you buy a specific model)
- a scanner, shredder, and other basic office equipment will make life easier but usually aren’t required
If you want to take things to the next level, there’s also a few opportunities listed here for individual business owners (IBO’s) to generate even greater income streams.
An individual business owner is someone who has incorporated (usually as a LLC or S-corp) and then does business with a virtual call center by finding workers and offering them contracts. The virtual call center essentially pays the IBO to fulfill staffing needs. This can be a lucrative opportunity for motivated individuals to earn extra income.